| Welcome to Creatings On-Line! For questions regarding your internet purchase either e-mail us at MANDRPRODUCTS@aol.com, call us at 847-347-2508 Monday through Friday from 8:00 am until 3:45 pm central time or FAX us at 1-847-587-9606. Thank you for shopping at Creatings On-line. mandrproducts@aol.com CREATINGS ON-LINE CUSTOMER SERVICE 847-347-2508 Monday through Friday 8 am until 3:45 pm central time or fax 1-847-587-9606 ORDER SECURITY & PRIVACY STATEMENT E-Mail and Mailing List Privacy -- Creatings respects your privacy. We will use your e-mail address only when we are confirming or contacting you with questions about your internet order. We will also periodically notify you of changes, updates or specials which are available on the site. We assure you, we do not make our e-mail list or mailing list available to other companies. Secure On-line Ordering -- All online transactions are handled with industry-standard Secure Sockets Layer (SSL) encryption. When you enter your credit card number and personal information into the order form, it is transmitted across the Internet in an excrypted (scrambled) form, then decoded when it gets to us. This provides a secure shopping environment for you. SHIPPING INFORMATION We ship primarily using UPS Ground services, therefore, we need your complete address. Please give your street and/or road address. For shipments outside the continental United States please contact the Retail Department at 847-347-2508 Monday through Friday from 8:00 am until 3:45 pm central time for shipping rates and options. If you are outside the United States and wish to contact us you may do so either by e-mail at MANDRPRODUCTS@aol.com or by fax at 847-587-9606. All pricing and shipping charges are subject to change at any time. UPS Ground Shipping Rates (for the 48 contiguous states) are based on the cost of the items ordered (before tax) for each shipping address.
Call customer service at 847-347-2508 Monday through Friday from 8:00 am until 3:45 pm central time for all shipments being sent outside the continental United States. NEXT DAY OR 2nd DAY AIR SHIPMENTS Please note that this option speeds up the shipping time, but does not alter our standard 5 day in-house production time. If you need shipment in less than 5 days or have any questions please call 847-347-2508 Monday through Friday from 8:00 am until 3:45 pm central time. SALES TAX A sales tax of 7% will be added to all items being shipped to an Illinois address. CUSTOMER REGISTRATION The Customer Registration option as you proceed to the "View Shopping Cart" page in Creatings On-line allows you to establish a unique user name and password to save your personal billing and shipping information to a database. If you are registered and logged in, you may place multiple orders or easily re-order, without having to re-enter billing information (or shipping address) each time. Registering will also allow you to save multiple shopping carts with different names for future purchases. We have made Customer Registration available as a convenience to our customers. Any information you choose to enter is private and for your use only. |